If an item doesn't function correctly

The products From SENO Is Not Working Right"

If you think an item you bought from SENO may be faulty, contact us to get help:

State your order number and the product code of the item in question.
Describe clearly what you are trying to do with the product and what goes wrong.
Provide a photo if the defect is something visible.
Often, we can help you solve a product problem without you needing to return it.

You're protected by our 12-month guarantee. If something goes wrong during this

warranty period, you can send the item back to us, and we'll fix it for you.